Privacy Policy | Royal Ride Dubai
Effective Date: 28/9/2025
At Royal Ride Dubai, we respect and protect the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit royalridedubai.com or use our services.
1. Information We Collect
When you use our website or services, we may collect the following information:
Personal Information: Name, email, phone number, address, booking details.
Payment Information: Credit/debit card details or other payment methods (processed securely through third-party gateways).
Travel Details: Flight information, pickup and drop-off locations, tour preferences.
Technical Information: IP address, browser type, operating system, and browsing behavior on our website.
2. How We Use Your Information
We use the information collected to:
Process bookings and payments.
Provide chauffeur and luxury car rental services.
Communicate with you regarding inquiries, bookings, or support.
Improve our website, services, and customer experience.
Send promotional offers, travel updates, or newsletters (if you opt-in).
Comply with legal and regulatory requirements.
3. Sharing of Information
We do not sell, rent, or trade your personal information. However, we may share data with:
Service Providers: Chauffeurs, payment processors, or IT support providers.
Legal Authorities: If required by law, regulation, or legal process.
Business Partners: Only with your consent, for joint promotions or travel packages.
4. Data Security
We implement strict security measures to protect your personal data, including:
SSL encryption on our website.
Secure payment gateways (Visa, Mastercard, PayPal, Stripe).
Restricted access to personal data within our company.
5. Cookies & Tracking
Our website uses cookies and tracking tools to improve your browsing experience. Cookies help us understand visitor behavior, improve site performance, and show relevant ads.
You can disable cookies in your browser settings, but some features may not work properly.
6. International Data Transfers
As we serve clients from the USA, Canada, Europe, Australia, and worldwide, your personal data may be transferred to and processed in Dubai, UAE. By using our services, you consent to this transfer.
7. Your Rights
Depending on your location (e.g., GDPR for EU, CCPA for California), you may have the right to:
Access the personal data we hold about you.
Request correction or deletion of your data.
Withdraw consent for marketing communications.
File a complaint with your local data protection authority.
To exercise your rights, please contact us at info@royalridedubai.com.
8. Third-Party Links
Our website may contain links to third-party websites (e.g., hotels, travel agencies). We are not responsible for their privacy practices. Please review their privacy policies before sharing your data.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, or legal requirements. The updated version will always be available on this page.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 Email: info@royalridedubai.com
📞 Phone/WhatsApp: +971 509257349
📍 Address: Al Qusais industrial fourth, office no 200